Case Studies

Real-World solutions delivering real impact

Discover what our digital toolkits can deliver

These recent case studies demonstrate how our toolkits have helped patients take control of their health management, becoming experts in managing their everyday health conditions, and driving change in healthcare.

The Respiratory Toolkit- West Yorkshire

The Respiratory Toolkit was successfully implemented into NHS England after the unprecedented clinical outcomes it demonstrated in NHS Wales...

The TRACHES Toolkit

Tracheostomy care across the UK is associated with significant standard variation, leading to avoidable harms, delays in weaning, and unnecessary use of NHS resources. Poor infrastructure, lack of formal tracheostomy teams, and inconsistent staff training contribute to long lengths of stay in critical care and increased demand on frontline services. These challenges place a considerable financial and operational burden on the NHS. To tackle this, ICST partnered with NHS Wales, NHS England, the National Tracheostomy Safety Project (NTSP), Great Ormond Street Hospital, Royal Brompton Hospital, and the College of Paramedics to..

NHS Wales Respiratory Toolkit

Treatment and care for people with long-term chronic conditions impose a significant burden on the NHS. These long-term health issues, including respiratory disease, require ongoing management and support, straining healthcare resources, and are estimated to take up...

NHS Wales Liver Toolkit

To address the significant burden imposed by treatment and care for people with long-term chronic conditions, including liver disease, ICST partnered with NHS Wales to empower patients to take control of their health, creating expert patients who...

NHS Wales COVID Response

In March 2020, NHS Wales enlisted the expertise of ICST to establish standardised clinical practices for treating COVID-19 across the country. Given the limited evidence on managing the pandemic, it was crucial to create a flexible, nationwide approach that...

COVID Recovery in Hong Kong

The emergence of Long COVID in Hong Kong, as well as in other countries, highlighted the importance of providing patients with clear and accurate information to aid their recovery, especially in light of the lack of prior understanding, the evolving nature...

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