Privacy and legislation

A compliant and consistent approach to data protection

Data protection, GDPR and MHRA

Protection of your data is something that ICST takes seriously, and we like to make sure that you are informed of how we use your data at every step.

The Data Protection Act 2018 & GDPR:

ICST is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. If you have any questions related to our data protection & GDPR compliance, please contact our Data Protection Officer (chris.davies@icst.org.uk) or contact us on support@icst.org.uk to exercise one of your rights, such as make a Data Subject Access Request.

The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).

Everyone responsible for using personal data must follow strict rules called ‘data protection principles. They must make sure the information is:

used fairly, lawfully and transparently
used for specified, explicit purposes
used in a way that is adequate, relevant and limited to only what is necessary
accurate and, where necessary, kept up to date
kept for no longer than is necessary
handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage

There is stronger legal protection for more sensitive information, such as:

race
ethnic background
political opinions
religious beliefs
trade union membership
genetics
biometrics (where used for identification)
health
sex life or orientation

There are separate safeguards for personal data relating to criminal convictions and offences.

Your rights

Under the Data Protection Act 2018, you have the right to find out what information organisations store about you. These include the right to:

be informed about how your data is being used
access personal data
have incorrect data updated
have data erased
stop or restrict the processing of your data
data portability (allowing you to get and reuse your data for different services)
object to how your data is processed in certain circumstances

You also have rights when an organisation is using your personal data for:

automated decision-making processes (without human involvement
profiling, for example to predict your behaviour or interests

If you think your data has been misused or that it has not kept it secure, you should contact us.

If you’re unhappy with our response, you can make a complaint to the Information Commissioner’s Office (ICO) or get advice from the ICO.

ICO

Telephone: 0303 123 1113

Textphone: 01625 545860

https://ico.org.uk/make-a-complaint

Privacy Policies:

ICST Privacy Policy

For users of our patient self-management apps

In England

In Wales

For users of our healthcare professional platforms/academies:

In England

In Wales

Terms and Conditions:

For users of our patient self-management apps

In England

In Wales

For users of our healthcare professional platforms/academies:

In England

In Wales

MHRA

The patient apps are registered with MHRA as Class I Self-Care/Reporting Software. ICST sets high standards for app safety, ensuring that patients using our apps are as safe as possible and any possible risks associated with its use are minimised.

Privacy and legislation

A compliant and consistent approach to data protection

Data protection, GDPR and MHRA

The Data Protection Act 2018 & GDPR:

Your rights

Privacy Policies:

ICST Privacy Policy

Terms and Conditions:

MHRA

Quick Links

Get in touch

Privacy and legislation

A compliant and consistent approach to data protection

Data protection, GDPR and MHRA

The Data Protection Act 2018 & GDPR:

Your rights

Privacy Policies:

ICST Privacy Policy

Terms and Conditions:

MHRA

Quick Links

Get in touch

Let's talk

Get in touch with our team